We collect different types of information depending on how you interact with us. Some you give us directly, while other data comes from your use of our platform.

Personal Information You Provide

When you sign up for our programs or contact us, we collect:

• Name and contact details (email, phone number, business address)
• Business information including industry sector and company size
• Financial data you choose to share for profitability analysis
• Payment information processed through secure third-party providers
• Communication preferences and feedback
• Information submitted through forms, webinar registrations, or support requests

Automatically Collected Data

Our systems automatically gather technical information about your visits:

• Device type, browser version, and operating system
• IP address and general geographic location
• Pages viewed, time spent on site, and navigation patterns
• Referral sources and search terms used to find us
• Cookie data and similar tracking technologies

Every piece of information we collect serves a purpose. Here's what we actually do with your data:

• Service delivery: Providing profitability analysis, educational content, and personalized recommendations based on your business needs
• Communication: Sending course materials, webinar invitations, updates about our programs, and responding to your inquiries
• Platform improvement: Analyzing usage patterns to enhance our educational resources and user experience
• Payment processing: Managing transactions, invoicing, and maintaining financial records
• Legal compliance: Meeting our obligations under Australian law and maintaining business records
• Security: Detecting and preventing fraud, unauthorized access, or other harmful activities

We process your information on several legal bases under Australian privacy law, including your consent, contractual necessity, and our legitimate business interests in providing quality educational services.

We don't keep your information forever. Our retention periods depend on the type of data and why we collected it:

Your data is stored on secure servers located in Australia. We use industry-standard encryption both in transit and at rest. Access is restricted to authorized personnel who need the information to do their jobs.

We limit who sees your information. Here's the complete list of scenarios where we might share your data:

Service Providers

We work with trusted third parties who help us run our business:

• Payment processors for handling transactions securely
• Email service providers for course communications
• Cloud hosting companies for data storage
• Analytics platforms for understanding website usage
• Customer support tools for managing inquiries

These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We'll disclose information when legally required to do so, including:

• In response to subpoenas, court orders, or legal processes
• When necessary to comply with Australian tax or regulatory obligations
• To protect our rights, property, or safety, or that of our users
• In connection with investigating suspected fraud or security breaches

Business Transfers

If corvalenith is acquired or merges with another company, your information would transfer to the new entity. We'd notify you beforehand and explain any changes to how your data is handled.

Australian privacy law gives you significant control over your personal information. Here's what you can do:

Access and Correction

You can request a copy of the personal information we hold about you. If anything's inaccurate or outdated, let us know and we'll fix it promptly. There's no charge for reasonable requests, though we might charge a small fee for extensive or repetitive requests.

Marketing Communications

You control whether you hear from us about new programs or resources. Every marketing email includes an unsubscribe link. Clicking it stops those messages immediately, though we'll still send essential communications about services you're actively using.

Data Portability

Want to take your data elsewhere? Request a copy in a commonly used format. We'll provide your course records, profile information, and other data you've provided within 30 days.

Deletion Requests

You can ask us to delete your personal information. We'll honor that request except where we need to keep records for legal or legitimate business reasons (like maintaining tax records or preventing fraud).

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can try to fix it. Send complaints to contact@corvalenith.com, and we'll investigate and respond within 30 days.

Not satisfied with our response? You can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001

Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how people use our site.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly, including security features and basic navigation
• Performance cookies: Help us understand which pages are popular and how visitors move around the site
• Functional cookies: Remember your preferences like login details or language settings
• Marketing cookies: Track your visits across websites to deliver relevant content and measure campaign effectiveness

Most browsers let you control cookies through their settings. You can block or delete cookies, though doing so might affect how our site works for you. Essential cookies can't be disabled without breaking core functionality.

We take security seriously and use multiple layers of protection:

• TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage for sensitive information including financial data
• Regular security audits and vulnerability assessments
• Restricted access controls with multi-factor authentication for staff
• Automated backups and disaster recovery procedures
• Secure development practices and code reviews

Despite our precautions, no system is completely secure. If we discover a breach affecting your information, we'll notify you and the relevant authorities as required by Australian law, typically within 72 hours of becoming aware of the incident.

Our services target business professionals and aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.

While we primarily store data within Australia, some service providers operate internationally. When we transfer data overseas, we ensure adequate protection through:

• Contractual clauses requiring privacy standards equivalent to Australian law
• Verification that recipient countries have comparable privacy protections
• Your explicit consent where required by law

Current international service providers are located in the United States and European Union, all selected for their strong privacy frameworks.

We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the new terms take effect.

The "last updated" date at the top of this page shows when we most recently revised the policy. Continuing to use our services after changes become effective means you accept the updated terms.